Teleconsultation

Since April 2020, our infectious disease physicians have been offering teleconsultation services to our existing patients and also to new patients.

During the COVID19 pandemic period, many of our overseas patients were unable to travel to Singapore because of the travel restrictions, teleconsultation provided an alternative means to continue their care with us. Some of our local patients also started using this service as they were fearful of the ongoing community transmission of COVID19 infection and did not wish to move out of the safety of their homes.

Many of our recent teleconsultations however, are for new and existing foreign patients who seek specialist opinion or for follow up because they prefer not to travel to Singapore as yet. Some local patients who were not as ambulant also use this service for follow-up care with us.

All our specialists and clinic staff have completed the MOH online course on teleconsultation and are certified to conduct this service.

Teleconsultation is a safe and effective way to assist in evaluation of patient’s diagnosis and treatment, minimizing the risk of disease transmission in a healthcare environment. However, we advise that patients who are in critical conditions or require life saving measures to go to a nearby hospital as soon as possible instead of using the teleconsultation service.

Contact us to find out more about teleconsultation with our infectious disease physicians.